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To deactivate your phone or other device, you must contact your wireless service provider and clear any issues that are causing your device to remain active. An ESN is an Electronic Serial Number. An ESN may be active for the following reasons: The device still holds an “Active” account status with the carrier. The account. Call your carrier. If you don't have access to the internet, you can call your carrier's Customer Service line and have a representative deactivate the line for you. You will need to be able to identify yourself as the account holder. You may be able to deactivate the phone using an automated menu system. If you have multiple. I have a basic phone for me and an iPhone 4S for my daughter on the same plan. It is just too expensive to afford anymore, and I don't really use my.

Last updated February 15, This article will explain the difference between suspending and deactivating your mobile device, and help you decide which option is right for you. To suspend or deactivate your device, click the edit icon next to Status in the Details section of your device's settings:. Then select Suspend this device or Deactivate this device from the drop down menu. Suspending your device essentially means suspending the phone number associated with your device. Deactivating your device essentially means canceling your phone number.

We also call it "expiring" your number and this means the following:. Deactivating your number means you are giving up ownership of that phone number. Since Ting's new numbers are randomly assigned, if you decide to reactivate a CDMA device, you wouldn't be getting your old number back. Note, reactivating your device with another number during the same billing period may result in a second active line fee as per our Terms of Service.

Once you have deactivated a device, you will not be charged a line fee starting from the next billing cycle.

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Suspending your line won't have an effect on your number transfer, but a suspended phone will still show up as active to another provider. Deactivating the phone will cause the phone How Do I Deactivate My Phone to be lost. The other carrier may be able to move your number over first, which deactivates your phone on Ting, at which point you may detach it from your account and move it to the other provider.

That's something you'll want to ask your new provider about, though. I was recently in a Sprint store inquiring about moving my to service directly through Sprint I really need the Google Voice integration back and they said I might have to deactivate the phone with Ting before they can activate on Sprint. So if I deactivate the phone in my Ting account, how long does it actually take for that to take effect?

I'll answer my own question.

Permanently delete or deactivate twitter account on mobile phone / android - Fun Dating Sites!

I checked my serial number on Swappa's ESN check, and it said my device was already active somewhere obviously here on Ting. I deactivated the device in my account, and didn't wait even a minute before checking the serial again on Swappa, and the status has already changed to clear and ready to be activated on another service. Easy stuff on Ting as usual, wish I didn't have to switch.

Maybe you guys will get proper Google Voice integration at some point and I can switch back. When you deativate a device, the cell service to that phone will stop completely, and How Do I Deactivate My Phone will permanently lose the phone number that was associated with that device.

This is the type of detail that would have been helpful on source Activation screen for new devices. It would avoid the problem of deactivating a phone and losing the number before transferring the number to a new phone. Hi William, if you lost a number very recently we may be able to recover it for you. Please give us a call or start an online chat.

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I am considering suspending my phone for a short period of time. If I do that, what if any type of message will someone get if they try to call or text my phone after it being suspended?

Also, when I am ready to 'un'-suspended my phone, is it immediate or does it take a certain amount of time to be able to use the phone and text features? Do you guys frown upon activating and reactivating the same device several times a year? I understand that I would lose the number each time I deactivated, but since it is only going to be a hotspot I don't care what the number is. Since Ting is all about freedom, simplicity, and saving money, i doubt they would care much.

Try chatting with Ting support for an official answer, though. My understanding is that Ting's new sim cards for the T-Mobile network can be only be assigned a number once. If a Ting sim card is deactivated, and that number is lost, the sim card becomes useless, correct?

Sounds like deactivating a Ting sim is a bad idea if you have any intention of ever using it again.

How Do I Deactivate My Phone

You'd have to buy a new sim card that article source accept a new number. I didn't even realize my billing period ended but now my ESN is How Do I Deactivate My Phone Even though my phone was purchased through and from a sprint store on a contract in and I have since fulfilled any contractual obligations with sprint otherwise Ting couldn't have activated it in the first place!!

Oh well, more of a reason to go back to T-Mobile!!! All of these other cellular carriers should just throw in the towel now!!! None of them are close in any single category except for Verizon in regards to coverage and being able to get a good signal in a lot of places others can't, but that's not worth the premium that it costs per month!! I am going abroad outside of the US for a few months.

Will my account be deactivated? Note, reactivating your device with another number during the same billing period may result in a second active line fee as per our Terms of Service. What happens when your phone is deactivated?

I am trying to figure out if I need to "suspend" my account, or if that is unnecessary since simply leaving the country means that my GSM number will no longer work abroad anyway. If I suspend my device, do I still have access to voicemail? I guess that is ultimately what this comes down to! Hi I would like to know if I am still able to cancel or deactivate my tmobile plan even if I am suspended? I am not liking the monthly plan very much. Too overpriced and i would like to cancel it soon.

If so, please let me know very soon.

How Do I Deactivate My Phone

I see you've already reached out to help ting. For future reference, you can suspend your line manually by blocking data, messages and minutes from that line, and powering How Do I Deactivate My Phone phone down. As we do not charge extra for suspension versus an activated line, this means we hold on to the phone number for you, and you can turn service back on at any time. To suspend or deactivate your device, click the edit icon next to Status in the Details section of your device's settings: Suspending Your Device Suspending your device essentially means suspending the phone number associated with your device.

When NOT to suspend: Deactivating Your Device Deactivating your device essentially means canceling your phone number. We also call it "expiring" your number and this means the following: When NOT to deactivate: Suspending Internet Service Currently we do not offer an option to suspend Internet service.

Was this article helpful? What happens when your phone is deactivated? Clay, Since Ting is all about freedom, simplicity, and saving money, i doubt they would care much.

To suspend or deactivate your device, click the edit icon next to Status in the Details section of your device's settings: To suspend or deactivate your device, click the edit icon next to Status in the Details section of your device's settings:. Hi I would like to know if I am still able to cancel or deactivate my tmobile plan even if I am suspended? Experts Labs Blog Studio. Deactivating the phone will cause the phone number to be lost.

Hello, I deactivated my Ting account some days ago, is it possible to activate it again? Edited by Taylor Gray June 29, Edited by Victor Jimenez February 15, Hey Victor, I see you've already reached out to help ting.